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Client Education

Whether you are just starting out with our solutions or you’re a seasoned veteran, RightNow® CRM training courses can boost your knowledge and increase your productivity. We offer training in cities around the world, online, or we’ll bring the training to you.   

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Regional Training

Convenient regional classroom locations give your team the opportunity to take part in CRM courses that are designed to empower participants with the skills necessary to maximize the value of your hosted CRM software.

Learn more about Regional Trainings.

Online Training

Bring valuable CRM software training right to your desktop by taking advantage of the different online courses conducted by our training experts. Delivered via a virtual classroom, these sessions provide a forum for learning and discussion on many different topics.

Learn more about Online Training.

Onsite Training

Any of our CRM training courses are available for onsite delivery at your location. If you are interested in RightNow bringing a workshop to your organization, please send an email to training@rightnow.com.


 

  • RightNow CRM Suite

    The RightNow CRM Suite can be tailored specifically to your needs.
    Our suite of on demand CRM software is made up of the three applications below.  Several industry solutions are also available. Find Out How

    • RightNow Service™

      RightNow Service is built around a self-learning knowledge base. It improves customer service through a multi-channel agent desktop that includes phone, chat, feedback, web self-service, and email management.

      Find Out How

    • RightNow Marketing™

      Our marketing automation application allows you to proactively communicate with your customers and fully tap the power of the web and email to enable personalized communications.

      Find Out How

    • RightNow Sales™

      RightNow Sales provides a unified view into all customer interactions, whether they are used by sales representatives or your revenue generating service agents.

      Find Out How

    • Industry Solutions

      With thousands of successful client deployments under our belt, we took those industry-specific best practices and designed them into our solutions.

      Find Out How
  • Clients & Awards

    Clients & Awards
    Discover how RightNow's 1,900 global clients deliver exceptional customer experiences while strengthening their bottom line. Find Out How

    • Client Showcase

      Browse through case studies featuring RightNow solutions in action to learn about our clients’ success stories.

      Find Out How

    • Client Awards

      Many of our clients receive recognition for their customer experience initiatives from industry-related, and even sometimes unexpected, sources.

      Find Out How
  • Technology

    Technology
    With little or no IT overhead, RightNow’s on demand CRM applications deliver quick ROI and value through faster implementations, smarter integration tools, and increased efficiencies while satisfying the most demanding business requirements. Find Out How

  • Services

    Services
    RightNow has one of the highest client retention rates in the CRM industry, thanks in large part to our great employees and time-tested processes.  Our flexible service offerings are designed to put both of these to work for you. Find Out How

  • Company

    Company
    RightNow provides on demand customer relationship management (CRM) software that helps our clients provide great customer experiences across all customer interaction points while reducing operating costs. Find Out How